Della M. Hughes

Della M. Hughes, visiting research scientist, is former associate director of and senior fellow at the Center for Youth and Communities at Brandeis University’s Heller School. Throughout her career, she has served in a mix of leadership positions, working in partnership with local and national nonprofits, foundations, educational organizations, governments, and businesses to level the playing field for youth and young adults facing social, educational, and economic disparities. She uses logic models to achieve results- oriented initiatives in program planning and implementation, evaluation and learning, continuous improvement, leadership development, systems change, and best practices in programming. She holds graduate degrees from Vanderbilt Divinity School and the University of Tennessee School of Social Work. She is a regular peer reviewer for The Foundation Review and has published a number of articles about her work.

This case explores the work of leaders and staff at Hopewell, an innovative social services nonprofit, to evolve its services and achieve organizational…