Marji Erickson Warfield

Marji Erickson Warfield is senior scientist and lecturer and chair of the Children, Youth, and Families concentration at the Heller School for Social Policy and Management at Brandeis University. Her research seeks to understand and evaluate programs and services designed to promote the well-being of children, youth, and young adults from marginalized communities, often centering individuals with disabilities and youth in foster care. She currently teaches courses in research methods, child and family policy, and disability policy at Heller. She holds a PhD from Heller and has authored several book chapters and published papers in a range of academic journals.

This case explores the work of leaders and staff at Hopewell, an innovative social services nonprofit, to evolve its services and achieve organizational…