CASE 5.3 The Interfaith Worker Rights Council Call Center: In The Heller Social Impact Case Collection
This case presents multiple operations challenges in a non-profit social services setting, with a focus on immigrant worker rights. The case includes paid staff, volunteers, and executive leadership facing breakdowns […]
CASE 6.1 JA Worldwide: Creating a Global Brand: In The Heller Social Impact Case Collection
This case presents the branding challenge for Junior Achievement (JA) Worldwide, a very large and impactful social impact organization with limiting brand awareness. Reaching over 10 million students in over […]
CASE 7.1 Breaking Down Silos to Build Collaborative Systems: In The Heller Social Impact Case Collection
This simulation presents the challenge of integrating regional health system payments in a context where parties each operate independently and the social determinants of health are incompletely addressed. Set in […]
CASE 7.2 The Unit-Based Team Meeting: In The Heller Social Impact Case Collection
This simulation puts studens in front-line health care roles navigating typical issues faced in a team-based work system. The facilitator role illustrates the imporance of facilitation (even with a student […]
The Heller Social Impact Case Collection: Reimagining Capitalism through Case-Based Learning
At a time of deep and pervasive global challenges, future CEOs and administrators need to apply management principles to social impact cases. Today,…
