The Heller Social Impact Case Collection

Reimagining Capitalism through Case-Based Learning

Edited by Carole Carlson, Matthew Kriegsman, and Joel Cutcher-Gershenfeld


At a time of deep and pervasive global challenges, future CEOs and administrators need to apply management principles to social impact cases. Today, top business schools across the country are meeting the moment, teaching courses about socially responsible investing and debating ways companies can stem the effects of climate change. The case studies collected here are an invaluable resource for today’s students and tomorrow’s leaders. Chapters address an array of business sectors, including consumer goods, finance, health care, higher education, manufacturing, nongovernmental organizations, social services, and transportation. A teacher’s guide is available online to educators.

Individual case studies from this book are available for purchase here. Instructors may request the Teaching Notes for the book.

Paper: $39.95 | Cloth: $160 | E-book: $38.95
ISBN-13: 9781684581764
Pages: 240 | Size: 8.5 in. x 11 in.
Date Published: March 8, 2024

About the Author

Carole Carlson

Carole Carlson is Professor of the Practice and MBA Program Director at the Heller School for Policy and Management at Brandeis University. She is an expert in case method teaching and entrepreneurship and currently teaches courses in Social Entrepreneurship, Global Social Entrepreneurship and Health Care Entrepreneurship at Heller. She holds graduate degrees from MIT and Harvard Business School. She is the author or co-author of dozens of published cases and recently published a textbook, …

Matthew Kriegsman

Matthew Kriegsman is a Senior Program Manager at Amazon where he leads strategic projects for Amazon Air’s Network Planning team. Prior to this role, he worked in the air ambulance sector, first as an Operations Analyst at Boston MedFlight, and thereafter as a Senior Analyst in Strategy & Analytics at Atrium Health’s MedCenter Air. Matthew earned a BA summa cum laude/Phi Beta Kappa from Brandeis University, a JD/LLM from Cardozo School of Law, and an MBA from Brandeis …

Joel Cutcher-Gershenfeld

Joel Cutcher-Gershenfeld is Professor and Associate Dean for Academics in the Heller School for Social Policy and Management. Joel is the award-winning author of a dozen books and over one hundred articles and book chapters on large-scale systems change, stakeholder alignment, high-performance work systems, labor-management partnership, new technology, negotiations and conflict resolution. He has facilitated change initiatives at enterprise, industry, or national levels in Australia, …

Table Of Contents

Other Recent Titles

CASE 3.1 Engage or Divest?: Trillium Asset Management, Facebook Governance, and Shareholder Advocacy

Monique DeSimone , Jess Lynch-Foust, Douglass Guernsey, and Laura Burroughs

CASE 2.2 The Kindness of Human Milk: The Founding of Mothers’ Milk Bank Northeast

Naomi Bromberg Bar-Yam and Mark Rosen

CASE 2.1 Brenna Schneider at 99Degrees

Carole Carlson and Rachael Weiker

CASE 4.1 HopeWell, Inc.

Della M. Hughes and Marji Erickson Warfield

CASE 6.1 JA Worldwide: Creating a Global Brand

Keshia Engwenyi, Julia Robinson-Rosendorff, and Sean C. Rush