Carole Carlson is Professor of the Practice and MBA Program Director at the Heller School for Policy and Management at Brandeis University. She is an expert in case method teaching and entrepreneurship and currently teaches courses in Social Entrepreneurship, Global Social Entrepreneurship and Health Care Entrepreneurship at Heller. She holds graduate degrees from MIT and Harvard Business School. She is the author or co-author of dozens of published cases and recently published a textbook, Social Entrepreneurship and Innovation.

Matthew Kriegsman is a Senior Program Manager at Amazon where he leads strategic projects for Amazon Air’s Network Planning team. Prior to this role, he worked in the air ambulance sector, first as an Operations Analyst at Boston MedFlight, and thereafter as a Senior Analyst in Strategy & Analytics at Atrium Health’s MedCenter Air. Matthew earned a BA summa cum laude/Phi Beta Kappa from Brandeis University, a JD/LLM from Cardozo School of Law, and an MBA from Brandeis University with mentorship and classroom instruction from MIT’s International Center for Air Transportation. Matthew is a licensed private pilot, drone pilot, and attorney.

Joel Cutcher-Gershenfeld is Professor and Associate Dean for Academics in the Heller School for Social Policy and Management. Joel is the award-winning author of a dozen books and over one hundred articles and book chapters on large-scale systems change, stakeholder alignment, high-performance work systems, labor-management partnership, new technology, negotiations and conflict resolution. He has facilitated change initiatives at enterprise, industry, or national levels in Australia, Bermuda, Canada, Denmark, England, Iceland, Jamaica, Panama, South Africa, and the United States. Joel holds a BS from Cornell University and a Ph.D. from MIT.