Joel Cutcher-Gershenfeld is Professor and Associate Dean for Academics in the Heller School for Social Policy and Management. Joel is the award-winning author of a dozen books and over one hundred articles and book chapters on large-scale systems change, stakeholder alignment, high-performance work systems, labor-management partnership, new technology, negotiations and conflict resolution. He has facilitated change initiatives at enterprise, industry, or national levels in Australia, Bermuda, Canada, Denmark, England, Iceland, Jamaica, Panama, South Africa, and the United States. Joel holds a BS from Cornell University and a Ph.D. from MIT.
This simulation puts studens in front-line health care roles navigating typical issues faced in a team-based work system. The facilitator role illustrates…
This case presents multiple operations challenges in a non-profit social services setting, with a focus on immigrant worker rights. The case includes…
At a time of deep and pervasive global challenges, future CEOs and administrators need to apply management principles to social impact cases. Today,...
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